(4.3 / 5)4+ Ratings

Kayak Reviews

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Overall Rating

4.3
4 Reviews
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About Kayak

Kayak.com is a travel search engine that compares prices from hundreds of sites. It allows users to find the best deals on flights, hotels, and rental cars. Users can filter results based on their preferences, track prices, and set alerts for when prices drop.

In addition to flights, hotels, and car rentals, Kayak.com offers special mobile rates and app-only deals, making it a great travel app. The app also provides notifications about price drops and changes in flight status.

Moreover, Kayak.com offers a feature called "Hacker Fares" that combines one-way tickets on different airlines to create a round-trip that can be cheaper than booking a standard round-trip with one airline.

Overall, Kayak.com is a comprehensive tool for planning and booking travel, offering numerous benefits and making it easy to compare costs across multiple airlines and travel sites. However, users may be redirected to the airline's website or another online travel agency to complete their reservation.

Kayak Pros & Cons

Pros of Kayak.com:

  • Comprehensive Search: Kayak aggregates prices from hundreds of travel websites, making it easy to compare prices across multiple airlines, hotels, and rental car companies.
  • Price Trends: The platform provides price trends for cities, helping users identify the cheapest dates for travel.
  • Destination Suggestions: Kayak offers a map-based search that suggests different cities based on price, ideal for travelers unsure of their destination.
  • Hacker Fares: Kayak can find the best deals by combining flights from different airlines, often resulting in lower prices.
  • Price Alerts: Users can set up email alerts for price changes, ensuring they secure the best deals.
  • Fee Assistant: Kayak includes checked bag fees in search results, helping users avoid unexpected costs.

Cons of Kayak.com:

  • Limited Booking Options: Most flights booked through Kayak are redirected to the airline's website or another OTA, which can be confusing and make it harder to contact customer service.
  • No Loyalty Program: Unlike other OTAs, Kayak does not offer a loyalty program, reducing the incentive for users to book through the platform.
  • Customer Service Issues: Many users have reported poor customer service, with some claiming that Kayak does not take responsibility for issues.
  • Price Fluctuations: Prices on Kayak can change when users click to book, potentially leading to higher costs than initially displayed.
  • Scams and Misleading Information: Some users have reported scams and misleading information, such as bait-and-switch pricing tactics.

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Kayak Customer Reviews (4)

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Irene Milanesi
Irene Milanesi
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Jul 19, 2024
Lucas Urner
Lucas Urner
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Jul 19, 2024
Ísfold Ólafsdóttir
Ísfold Ólafsdóttir
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Jul 18, 2024
Willard Porter
Willard Porter
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Jul 14, 2024

Kayak Customer’s Q&A

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Kayak Features and Benefits

Kayak.com offers a variety of features and benefits that make it a popular choice for travel planning:

  • View Flights from Multiple Airlines: This feature allows users to compare prices between numerous airlines with a straightforward search.

  • Price Trends for Cities: Once the desired cities for travel are entered, Kayak shows the price trends between those cities. The trends are based on how many days the user wants to travel, and the easy-to-read graphs highlight which dates are cheapest — or cost the most.

  • Suggested Destination Options: Based on the user's travel dates and departure city, Kayak offers a map-based search that suggests different cities that the user can travel to based on price.

  • Hacker Fares: Some airlines offer excellent prices one-way, but the return flight can be expensive. By booking on Kayak, users can take advantage of "Hacker Fares," which use different airlines to service departure and return flights. These split-airline fares can often lead to the lowest price available.

  • Price Alerts: While searching for options between two cities, users can opt to receive email alerts when prices change for that route.

These features make Kayak.com a comprehensive tool for planning and booking travel. It provides numerous benefits and makes it easy to compare the cost of airfares across multiple airlines. However, users can't always book directly with Kayak. Instead, they may be sent to the airline's website or another online travel agency to complete their reservation.

Kayak Pricing

On kayak.com, prices for flights, hotels, and car rentals vary based on factors such as location, date, and availability. Here are some examples:

  • Car Rentals: Prices for car rentals in Los Angeles, United States, for example, range from 24 UsDollars per day for an Intermediate category car like a Toyota Corolla to 25 UsDollars per day for an Economy category car like a Kia Rio. The total price for a two-day rental would be 48 UsDollars for the Toyota Corolla and 49 UsDollars for the Kia Rio.

  • Flights: Flight prices depend on factors such as the departure and arrival locations, the time of booking, and the airline. Users can set alerts for when prices drop and find deals for their entire trip, including hotels and rental cars.

  • Hotels: Hotel prices also vary based on location, availability, and the type of room. Users can compare prices from hundreds of sites and filter results based on their preferences.

Remember, these are just examples and actual prices may vary. It's recommended to check the website for the most accurate and up-to-date pricing.

Payment Method

KAYAK offers various payment methods depending on the travel provider. Common options include credit cards, debit cards, and PayPal. For some bookings, Affirm is available, allowing users to pay in monthly installments. The specific payment methods can vary based on the provider and the user's location.

Kayak FAQs

FAQ

Kayak Alternatives

Top 10 kayak.com alternatives:

  1. Skyscanner: Known for its comprehensive search capabilities for flights, hotels, and car rentals.
  2. Google Flights: Offers a clean interface and the ability to compare prices for multiple dates at once.
  3. Expedia: Provides a wide range of travel services, including flights, hotels, and vacation packages.
  4. Orbitz: Similar to Expedia, it offers flights, hotels, and vacation packages with a user-friendly interface.
  5. Travelocity: Known for its travel deals and packages, making it a popular choice for travelers.
  6. Priceline: Offers unique features like "Name Your Own Price" and "Express Deals" for flights and hotels.
  7. Momondo: A meta-search engine that compares prices across various travel sites to find the best deals.
  8. CheapOair: Specializes in finding cheap flights and offers a variety of travel services.
  9. LastMinute.com: Focuses on last-minute travel deals, including flights, hotels, and vacation packages.
  10. Kiwi.com: Uses innovative technology to find flight connections from over 700 airlines worldwide, aiming to provide the cheapest fares.
FAQ

How To Open A Kayak Account?

To open an account on kayak.com, follow these steps:

  1. Visit the KAYAK website and click on the "Sign In" button located at the top right corner of the homepage.
  2. Select the option to "Create an Account".
  3. Enter your email address and create a password. Alternatively, use your Google or Apple account to sign up.
  4. Verify your email address by clicking on the verification link sent to your inbox.
  5. Once verified, log in to your new KAYAK account.

Enjoy tracking prices, organizing travel plans, and accessing member-only deals with your new account.

FAQ

Kayak Return Policy?

KAYAK is a travel search engine and does not sell travel products directly. Therefore, the return policy depends on the travel provider (airline, hotel, car rental, etc.) from which the booking was made. It's essential to review the terms and conditions of the specific travel provider for their return and refund policies.

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